Privacy Policy

Personal data we collect

What personal data we collect, why we collect it, and how it is used

When you purchase a Plugin license or subscription

When you create an account and when you log in to manage your Plugin license

When you purchase features in our Swag Store

When you subscribe to our distribution list(s) / newsletter(s) / blog(s)

When we process your job application

When you contact us (e.g. customer support, need help, sign a DPA, submit feedback, request or report a security vulnerability)

When you apply for our fund / FleekDash programs

When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data

When you interact with us on our social media profiles (e.g., Facebook, GitHub, Twitter, YouTube, LinkedIn, Discord)

Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes.

Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.

In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes.

"Anonymous Information" means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

Protection and retention

How we protect and retain your personal data

Security

We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers.

As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

Retention of your personal data

Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request.

Please note that in some circumstances we may store your Personal Data for longer periods of time, for example:

(i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements;

(ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges; or

(iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.

Regarding cookies, you can read more in our cookie policy.

Sharing personal data

In addition to the recipients described above, we may share your Personal Data as follows:

With our business partners with whom we jointly offer features or services. We may also share Personal Data with our affiliated companies.

To the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;

If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your Personal Data to such third party (whether actual or potential) in connection with the foregoing events;

In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your Personal Data in connection with the foregoing events, including, in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company; and/or

Where you have provided your consent to us sharing or transferring your Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

Transfers of personal data

External transfers

Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data.

When FleekDash engages in such transfers of Personal Data, it relies on:

(i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR); or

(ii) Standard Contractual Clauses issued by the European Commission.

Since Brazil is not currently recognized as having an adequacy decision from the European Commission, we use Standard Contractual Clauses for transfers of personal data from the EU/EEA to Brazil.

FleekDash also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.

How to delete your account

Rights

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR)

• You have a right to access Personal Data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;

• You have the right to request that we rectify any Personal Data we hold that is inaccurate or misleading;

• You have the right to request the erasure/deletion of your Personal Data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your Personal Data, for example for the establishment, exercise or defense of legal claims;

• You have the right to object, to or to request restriction, of the processing;

• You have the right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;

• You have the right to object to profiling;

• You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular, if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;

• You also have a right to request certain details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;

• You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

You can exercise your rights by contacting us at privacy@fleekdash.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you.

To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request.

When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request.

We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive.

In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initially requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

How to Delete Your Data from FleekDash

Accounts on our website can be anonymized or deleted at your request. Please note that account deletion will lead to the deletion of all personal data associated with your account and it cannot be recovered once deleted.

If you have connected to FleekDash using your Facebook account, Google account, GitHub account, or interacted with our website in any way, and you would like to delete your personal data, please follow the steps below:

Option 1: Self-Service via Social Media Platforms

If you connected your account using a social media platform, you can remove your data directly through the platform's app settings:

• Facebook: Visit Facebook App Settings and find "FleekDash" in your list of apps, then select "Remove". Facebook will automatically delete the data shared with us.

• Google: Visit Google Account Permissions and find "FleekDash", then select "Remove Access".

• GitHub: Visit GitHub Authorized Applications and find "FleekDash", then select "Revoke" or "Remove".

Option 2: Manual Request to FleekDash

If you prefer, or if you created your account directly with us (not through social media), you can request the deletion of your data by sending an email to:

📧 privacy@fleekdash.com

Please include in your request:

• Your full name

• The email address associated with your FleekDash account

• Your account username (if applicable)

• A clear statement requesting the deletion of your personal data

• Any additional information that may help us verify your identity

Once we verify your request, we will delete your data from our servers within 30 days, subject to any legal obligations that may require us to retain certain information (such as transaction records for tax or accounting purposes).

Important Notes:

• Account deletion is permanent and cannot be undone

• If you have an active Plugin license subscription, you may need to cancel it separately through your account or by contacting support

• Some data may be retained for legal, regulatory, tax, or accounting purposes as required by law

• Public activity or content that was shared publicly may remain accessible even after account deletion

Use by children

We do not offer our features or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18).

If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children.

In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@fleekdash.com.

Third party interaction

We enable you to interact with third party websites, mobile software applications and features or services that are not owned or controlled by us (each a "Third Party Service"). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

WordPress Privacy Policy Compatibility

The FleekDash WordPress Plugin is designed to be compatible with WordPress privacy policies and data protection requirements. As the Plugin does not collect, store, or transmit any personal data from your WordPress site, it does not interfere with your WordPress site's privacy practices or compliance obligations (including GDPR, CCPA, and other applicable privacy laws).

Your WordPress site's privacy policy should govern the collection and processing of personal data on your site. The FleekDash Plugin operates as a customization tool within your WordPress installation and does not add any additional data collection mechanisms to your site beyond what WordPress and your other plugins already provide.

If you have questions about how the Plugin interacts with your WordPress site's privacy practices, please contact us at privacy@fleekdash.com.

Log files

We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

Analytic tools

We use log files and analytics tools to analyze trends, administer the Website, track users' movement around the Website, and gather demographic information. This helps us improve our Website and services.

• Google Analytics - Google Analytics is a web analytics service provided by Google that helps us understand how visitors use our website. We use Google Analytics to collect information such as how often users visit our website, what pages they visit, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics to maintain and improve our website and services.

GDPR Compliance with Google Analytics:

We are committed to maintaining GDPR compliance when using Google Analytics. To ensure compliance, we have implemented the following measures:

• Consent-based tracking: We only load Google Analytics after you have provided your consent through our cookie consent mechanism. You can withdraw your consent at any time.

• IP anonymization: We have enabled IP anonymization in Google Analytics, which means your IP address is anonymized before being sent to Google's servers.

• Data retention: We have configured Google Analytics to automatically delete user data after 14 months, in accordance with GDPR requirements.

• No data sharing: We do not allow Google to use our analytics data for their own purposes or share it with other Google services without your explicit consent.

• Opt-out available: You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences on our website.

Google Analytics' ability to use and share information collected by Google Analytics is regulated by the Google Analytics Terms of Service and the Google Privacy Policy.

We reserve the right to remove or add new analytic tools. Any changes to our analytics tools will be reflected in updates to this Privacy Policy.

Payments

We provide paid Plugin licenses and subscriptions through our Service. We use third-party services for payment processing. We will not store or collect your payment card details.

That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

• Paddle - Paddle is our payment processor for Plugin license purchases and subscriptions. Their Privacy Policy can be viewed at Paddle Privacy Policy and their Terms of Service at Paddle Terms of Service.

California Privacy Law

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section describes your rights and how to exercise them.

Your California Privacy Rights

As a California resident, you have the following rights:

• Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell (if applicable) about you.

• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information with third parties. We do not sell your personal information for monetary consideration. However, we may share information with service providers and advertising partners as described in this Privacy Policy.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

• Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.

• Right to Limit Use of Sensitive Information: You have the right to limit how we use and disclose your sensitive personal information.

To exercise any of these rights, please contact us at privacy@fleekdash.com. We will respond to your request within 45 days, or inform you if we need additional time.

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. However, you can control cookies and tracking through our cookie consent mechanism and by adjusting your browser settings as described in our Cookie Policy.

Contact us

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@fleekdash.com.

Company Information

FleekDash is a product of ArtMX Propaganda e Web LTDA CNPJ: 05.753.086/0001-47 Established: July 4, 2003

Address: Av. Contorno, 2905 – Sl 405 - Belo Horizonte - MG – Brasil - 30110-915